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FAQs



When will I receive my item?

Most items are shipped same day-Occasionally, an item for sale on Militaryhippie.com has not yet been received at our distribution center or is so popular that it must be restocked. You may order a backordered item to reserve your favorite color and size, but it will not be shipped to you until it is in stock. The expected ship date will be listed when you add an item to your Shopping Bag. Sometimes an item that you order that says same day shipping may still have a back order status in some cases. Do not be alarmed as we do our best to ship as quick as possible. Please note: Backorder shipping dates are subject to change in rare instances. We will email you with any date changes.

Where do you ship from?

We ship from Boca Raton, FL. We understand a lot of online sites ship from International Countries, Drop Ship and you have to wait weeks. This is not the case with Military Hippie. We stock all items from our warehouse in Florida and ship directly to our customers.

I need to return/exchange an item?

Please note that if you are exchanging an item we will pay for your shipping cost back to us! If it is a return, unfortunately we have to deduct the shipping fee from the refund. We do make returns easy for you. Please follow the link below for returns: https://militaryhippie.com/pages/returns

The color looks slightly different than the pictures?

Please note that we take our pictures in the sunlight and some light exposure may change the color. We do our best to get exact colors as we know our customers appreciate it. Some specialty dress’s please note they are all hand made and material may vary slightly from dress to dress. Our pieces are unique just like our customers and we hope you will love them as much as we do!

I am having problems with my discount code or I forgot to enter it?

Do not worry we will make sure we apply it to your order as soon as you email us and let us know you had problems.

I am having problems with the website.

Please try a new browser or another device to see if it is resolved. Also email us and we will have someone call you to take your order by phone as we do not want to lose any customers:)

Sizing-What size should I order?

We make sure all our sizes are US sizing. We have sizing charts on every item so you know exactly how we are sizing each piece. Our clothing is meant to be loose, since we are a bohemian style clothing company.

Where do you get your items from?

We get our clothing worldwide, depending on the item it will come from a different country. We started our company just making leggings and tank tops, we got all our material from Italy and all our organic tank tops from India, we expanded since and now get our clothing worldwide depending on the style and the best material we can find. We also know price is important to our customers so we also take this into consideration when ordering.

Where is my refund?

If requesting refund please allow up to 12-15 days for processing and 3-5 days for bank processing back to original form of payment. Thank you for your patience as we are a very busy store and most times it is done quicker we just like to under promise and over deliver for our customers.

Can I cancel/change my order:

Most items are shipped same day. We will do our best to accommodate your request as long as the item is not already on it’s way!